During a called meeting held November 28, the Forsyth County Board of Commissioners approved additional short-term relief for water and sewer customers who have experienced issues with bills since recent implementation of the county's new tiered water rate system.
On November 14, the board approved to cap at $300 the water portion of bills sent since the implementation of the new tiered rate system and through October 31, 2006. This latest approval allows the Water and Sewer Department to adjust the sewer portion of residential bills to match the consumption of the adjusted water portion of those bills.
Late fees and interest will be waived through December 31, 2006. All reviews will be conducted on a case-by-case basis by the Water Department. Those customers who believe they have received a bill reflecting exorbitant charges or an unexplainable high volume of use should contact the Water & Sewer Department at 770.781.2160.
